SAN FRANCISCO (KGO) -- Passengers of Asiana Flight 214 will be entitled to compensation for damages under international law, but other passengers on flights that were delayed or cancelled because of the crash, will probably not find any sort of compensation.

A Bay Area Hindu man's life has been dramatically altered after accidentally being served a sandwich containing meat on an airplane.

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A Grass Valley couple celebrated their 54th anniversary in Europe and North Africa last summer, but the airline lost their bags, causing them to cut their trip short.

When they couldn’t get their expenses covered, it was time to call Kurtis.

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Waiting around for a utility repair or a furniture delivery can be frustrating... waiting and then the item or repair tech not showing up is even worse.

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New regulations go into effect tomorrow that require the airlines to reveal some of the hidden fees and taxes they charge.

What we see is not always what we get when it comes to airline tickets. Here's how things will change beginning tomorrow.

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This is the story of an international courtship, one extremely patient woman, and a refund that didn't land in a traveler's bank account until more than a year later. And as we found out, regulations governing refunds for air travel are practically nonexistent.

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A computer system belonging to United Airlines crashed around the country last week, causing three thousand people to be stranded at San Francisco International Airport and many more to be stuck at airports nationwide.

Many are legally owed nothing because of the computer glitch, but that doesn't mean passengers shouldn't be compensated.

 

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The fees airline's charge for early check-in or extra legroom may be annoying, but it is luggage charges where you can really get hurt. Packing for a trip has always been a hassle, but now you must be strategic. When it comes to luggage, bigger is not better.

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A high school trip to Costa Rica fell apart when not enough students signed up to go. But the tour company told one family they could not get all their money back. Explorica is an educational tour company used by lots of schools for class trips. Their tours of Costa Rica have been popular in the past.

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If you, or someone you know, is flying for Thanksgiving there is more to worry about than the TSA's aggressive security pat-downs. When it comes to protecting your luggage, only TSA approved locks are allowed, but even those are no guarantee your belongings will be safe.

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A San Mateo couple's Thanksgiving week vacation plans hit some turbulence when Mexicana Airlines declared bankruptcy. But the problem escalated when they tried to rebook their flight with a partner airline and were charged exorbitant fees.

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