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Woman gets stuck at SFO for 8 days over baggage fees

In just three months, U.S. Airlines raked in $1.4 billion in fees for checked baggage and ticket changes. For many travelers those fees can be an expensive annoyance, but one caused a whole lot of trouble in the life of a Sonoma County woman.


This woman's story sounds like a movie plot. In fact, she compared her plight to the Tom Hanks movie, "The Terminal," when an unforeseen problem left her stranded in the last place she would ever expect.

November 1, 2011
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